Ben: “We at Soditra-Logistics offer logistics services including warehousing, order picking, packaging and transport (through a sister company) from our two sites in Nivelles and Mollem near Asse. We focus mainly on cosmetics, pharmaceuticals and foodstuffs.”
Cold rooms for pharmaceutical products
“We already had some smaller cold rooms, but when we got a big new pharmaceutical customer, we needed to cool even more products in our warehouse. We initially used a reefer (refrigerated container) for this purpose. From there, the idea was conceived to build a cold room in our warehouse to guarantee better quality. We then requested quotations from various companies, but we felt that Cooltech’s price-quality ratio was the best.”
“The cooperation with Cooltech went very smoothly! We already had an idea in our head, and sat down with Cooltech around the table with our own sketches. They responded very quickly with advice. For example, they proposed temperature probes that are directly connected to them, so that we automatically receive an e-mail and text message if the temperature is too high or too low, and we can switch quickly. Cooltech also made a very detailed calculation of the electrical consumption and recommended electric sliding doors. In retrospect, this represents a real added value, since we spend a lot less time manually opening or closing the doors.”
Service with the extra mile
“Cooltech really goes the extra mile when it comes to service. We started the works a few weeks before the lockdown in March and, thanks to Cooltech’s good care, they were only delayed by two weeks. They quickly restarted with respect for all the safety regulations so that we could still remain operational - with limited staff, of course. Even today, they are available 24/7 to answer questions and solve problems.”
Climagroup comprises six companies that came together to share their passion, experience and know-how. Although Cooltech, Borcalor, Rob Air, Pure Air, De Noyette and Milieu & Koeltechniek each retain their unique character, when combined together as the Climagroup, they offer the customer a much more powerful proposition.